A home care agency with a real service, a real staff, and a website written like a compliance document. I rebuilt the voice, resequenced the pages, and built the machinery underneath — HubSpot, attribution, a 19-email nurture library, a 130-article roadmap.
The hard part wasn't making it warmer. Medi-Cal eligibility language is regulated, and a page that overpromises free care is a liability. The rewrite is a reordering, not a softening.
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